Flooding and electrical safety Is your home likely to become flooded? Here’s what to do.

Before water gets into the basement

Cut the current to the whole house to prevent any risk of electric shock or fire.

First make sure you aren’t standing on a wet floor or leaning on anything made of metal.
Use a dry stick to flip the main breaker off.

Call your municipal emergency response service to find out what’s happening.

If water has started coming into the basement

Don’t touch anything! Call Hydro-Québec right away at 1-800-790-2424 to have service to the meter or pole cut.

When the water goes down

Before turning the power back on or asking to have it connected, call in a master electrician. The electrician will tell you the condition of your installation, do any repairs needed and, if the service was turned off at the meter or pole, ask Hydro-Québec to restore service.

To find out more, go to the Civil Protection site.